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El Zafiro payment issues
#291813
11/29/2022 08:08 PM
11/29/2022 08:08 PM
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Joined: Aug 2000
Posts: 82,976 Central Florida!
Carol_Hill
OP
Traveler
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OP
Traveler
Joined: Aug 2000
Posts: 82,976
Central Florida!
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I have been requested by a board member to post a note about cash or check payments made to El Zafiro. The member wants to know whether or not anyone has received a refund of cash payments made to the company for lodging not received. If not, has anyone explored whether there is any option to try to recover their money.
Thanks for any help.
Carol Hill
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Re: El Zafiro payment issues
[Re: Carol_Hill]
#291816
11/29/2022 08:53 PM
11/29/2022 08:53 PM
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Joined: Apr 2001
Posts: 14,654 Brookfield, CT.
pat
Traveler
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Traveler
Joined: Apr 2001
Posts: 14,654
Brookfield, CT.
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Carol,
I was talking to someone earlier who ‘thought’ under those circumstances the only recourse they might have would be to bring suit against them.
As you know, so far we’ve been issued temporary credits by both credit card companies we used with the assurance that we should have the situation resolved (in our favor in all likelihood) within 2 to 3 billing cycles. But credit cards are a whole different ballgame than cash or check.
Doesn’t it sound like fraud if monies were knowingly collected with little to no intention of delivery the services paid for?
Good luck to the parties involved.
Respectfully,
pat
"Always keep your words soft and sweet, just in case you have to eat them."
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Re: El Zafiro payment issues
[Re: Carol_Hill]
#291836
11/30/2022 10:20 AM
11/30/2022 10:20 AM
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Joined: Aug 2012
Posts: 651
foreversxm
Traveler
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Traveler
Joined: Aug 2012
Posts: 651
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A refund, Your kidding right? The place obviously had money and lots of other issues and owners are broke or hidden any deposit money so any money guests paid is long gone. If you paid with credit card dispute the charges and hopefully the credit card company will take your loss. You could sue them and waste more money with the lawyers and get a judgment but doubtful you’ll be able to find a asset to collect from. It’s a mess. We lost money on a VRBO’s booking when the owner sold the property and disappeared. Long standing well known well respected hotels are your safest reservation. Really awful when something like this messes up a cherished vacation. Good luck to all. 🍀
Last edited by foreversxm; 11/30/2022 10:24 AM.
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Re: El Zafiro payment issues
[Re: pat]
#291838
11/30/2022 10:25 AM
11/30/2022 10:25 AM
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Joined: Aug 2000
Posts: 82,976 Central Florida!
Carol_Hill
OP
Traveler
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OP
Traveler
Joined: Aug 2000
Posts: 82,976
Central Florida!
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Thanks for your input, Pat. The person involved is down about $2300, so it's a fair amount of money. I don't know anything about the business organization of this business, but it could be that they have filed bankruptcy and there is no one to sue? And apparently the owner of the business is now off island?
I'm afraid there's nothing the person can do, but the best thing to do would be at least consult an attorney on island. Anyone have an attorney on island they can recommend?
Carol Hill
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Re: El Zafiro payment issues
[Re: foreversxm]
#291844
11/30/2022 12:46 PM
11/30/2022 12:46 PM
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Joined: Aug 2000
Posts: 559 Florida & Beacon Hill, SXM
GaryB
Traveler
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Traveler
Joined: Aug 2000
Posts: 559
Florida & Beacon Hill, SXM
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How long ago did your issue with VRBO happen? The current policy of VRBO is that the owner is not paid until the guests check in date. They (VRBO) holds all the funds until that time. If anything happens VRBO make an immediate refund. So what you describe could not happen now. Just want people to know VRBO is a good way to book a rental in SXM.
GaryB
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Re: El Zafiro payment issues
[Re: Carol_Hill]
#291870
12/01/2022 08:35 AM
12/01/2022 08:35 AM
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Joined: Jul 2011
Posts: 2,029 Westchester /NYC
Colour1
Traveler
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Traveler
Joined: Jul 2011
Posts: 2,029
Westchester /NYC
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While we were on the island (late oct into nov) I read in the D H that an auction company would be there to auction off any and all properties that could be sold off. The next day they were there with buyers !!! Wishing all of you that are in this process of retrieving said funds good luck!!!!
Sand Gravity, got to love it!
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Re: El Zafiro payment issues
[Re: Carol_Hill]
#291911
12/01/2022 10:25 PM
12/01/2022 10:25 PM
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Joined: Aug 2003
Posts: 296 Lake Orion, MI
gomer36
Traveler
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Traveler
Joined: Aug 2003
Posts: 296
Lake Orion, MI
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We're at BSV, and a few days after we got here we followed a huge stakebed truck just pulling out of El Zafiro loaded with furnishings.
"We are tied to the ocean. And when we go back to the sea, whether it is to sail or to watch - we are going back from whence we came." ~ John F. Kennedy
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